Shipping

At Bake Group Factory Outlet, we strive to process and ship your orders as quickly as possible. Below, you’ll find details about our shipping options and policies.

Shipping Options

We ship all orders via Australia Post, and postage is calculated based on the weight of your items at checkout. You can choose from the following shipping options:

1. Regular Post

• Standard delivery times apply based on your location.
• Tracking is provided with all orders.

2. Express Post

• A faster option for those who need their orders urgently.
• Please note that we cannot guarantee next-day delivery due to potential delays with Australia Post. Choosing Express Post is at your own discretion.

Returns & Refunds

As products in our Factory Outlet are deeply discounted, we do not offer returns or exchanges unless the item is defective. Please choose carefully before completing your purchase.

If you receive a defective product, please contact our customer service team at Bake Group Contact Page within 7 days of receiving your order, and we will assist you accordingly.

Thank you for shopping with Bake Group Factory Outlet! 💛